The American Barista & Coffee School

  • "I had a great experience in the ABC's workshop. The instructors were extremely knowledgeable about their craft, and all of the questions I asked them were answered to the best of their ability, with an unbiased opinion. The equipment available for use was top-notch and well maintained. The Milletto’s also treated us to lunch everyday at some of Portland’s top restaurants."

    - Eric M. | | Egg Harbor Township, NJ

  • "As an existing business owner this course gave me specific places to improve my business.  I feel that I now have the skills and foundation to serve high quality coffee in my shop, as well as train my employees to be able to maximize our customer satisfaction."

    - Maggie D. | | Ft Collins, CO

  • "The ABC's workshop I attended was amazing. For someone who knows little about coffee and the coffee business, ABC's, in a short amount of time, gives you all the tools and knowledge of the trade...plus more. If you also want to see the heart of Portland, Oregon, I recommend this workshop as well."

    - Chad B. | | Virginia Beach, VA

  • "Wow! The workshop I took at ABC's blew my mind. When I arrived, I didn't know what to expect. I was already a coffee lover, but as the workshop went on, I fell more deeply in love. I learned the importance of technique and that every drink I make must be perfect. ABC's demands excellence from its attendees and stresses the all important saying, "Success is in the details."

    - Branden M. | | Milton PA

  • "Wow! Who knew there was so much to know about coffee? Coming in as a green bean, not really knowing much about coffee, I was blown away by the vastness that is the coffee industry. I learned so much. I now consider myself a light-medium roast bean, and I look forward to continuing my education on coffee and becoming…a French roast! ABC’s gives you a vast amount of information, imparted by highly skilled instructors, accompanied by a sense of professionalism and completeness."

    - Petra B. | | Inglewood, CA

  • "Before attending ABC's, I couldn't even tell you what a Barista was. I've been in the service industry my whole life, so I feel confident I'll be able to serve and anticipate my customer's needs and make them happy so that they will want to return. Coffee is going to be a huge part of our business, so just being in Portland really opened my eyes to the size of this industry. ABC's really goes above and beyond, giving people the tools and knowledge they need to go home with the confidence to succeed. It's all about quality, and that's personally what we are looking for in our business. We want to have the best coffee in town, and I feel now with the help of ABC's, we will."

    - Steven T. | | Pensacola FL

Featured Clients:

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Cimbali
Hyatt
Mr. Coffee
Weyerhaeuser
Whole Foods

Corporate Consulting Services

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Board of Directors

Bellissimo staff are qualified to sit on your Board of Advisors.

Brand Identity

Build a strong brand recognition for your company.
Brochure Development

Write and design an eye-catching promotional brochure detailing your company's products and services that will get you results.
 

Business Plan Analysis + Critique

Review of your business plan and offer ways to improve it. 
Cafe Design + Planning

Create a custom store design for your selected location and concept.

Corporate Consulting Services

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Executive Strategy Sessions

Meet with your company's executive and planning committees to develop new strategies or refine old ones.

Funding Advising

Participate in funding meetings with venture capital firms and angel investors. Give you credibility with potential investors and bring specialty coffee professionals to the table to assist in closing deals.

Marketing

Develop and help your company implement strategic marketing and promotional plans and programs that will brand your company and product.

Merchandising

Market your product through sales promotion and advertising.

Ongoing Marketing Support

Monitor trends within the U.S. specialty coffee industry and offer new suggestions as well as modifications to existing promotional programs.

Corporate Series Classes

The American Barista & Coffee School: Corporate Series (ABCS/CS) is an intense, collaborative, and professional education training series designed to help business leaders solve the complex challenges that arise in the specialty coffee industry.

Knowing that each and every coffee business is unique, the ABCS/CS takes a individual approach to help clients solve problems specific to their business and customers.  We promise to never try and mold you into a “cookie cutter” training series. Instead, we work to create a topnotch experience that will exceed the expectations of both you and your customers, and will deliver the highest return on your investment.

On-Site Workshops

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We can come on-site for full staff trainings, as well as coporate retreats that are customized to your or your clients needs. 

Full Staff or Client Training

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We can travel to the location of your choice, or you can come to our Portland headquarters and address issues that are important to your company, including employee training, management techniques, marketing, operations, budgeting, cost controls and customer service.